科研项目

1. 国家自然科学基金青年项目，共创还是共毁？价值毁灭行为的结构、形成及缓冲机制研究（批准号71802052）主持，结题。

2. 广东省自然科学基金项目博士科研启动项目，客户知识分享的影响因素与作用研究——以高接触服务行业为例（批准号2014A030310317），主持，结题。

服务营销、旅游企业管理。

1. Guan, X., Liu, Q., Nie, Z., & Huan, T. (2022). An eye for an eye? Exploring the influence of tourist mistreatment on employee service rule commitment. Journal of Hospitality and Tourism Management, 51, p. 229-237. (SSCI)

2. Guan, X., Xie, L., Shen, W., & Huan, T. (2021). Are you a tech-savvy person? Exploring factors influencing customers using self-service technology. Technology in Society, 65(2), 101564. (SSCI)

3. Guan, X., Peng, J., & Huan, T. (2021). A study on the influencing factors of value co-destruction behavior in tourism interaction from the perspective of customer subjective fitting. Journal of Travel & Tourism Marketing, 38(7), p. 742-757. (SSCI)

4. Guan, X., Xie, L., & Zhu, T. (2020). The double value of customer interactivity: the mediation effect of knowledge exchange quality. Journal of Contemporary Marketing Science, 3(1), p. 99-112.

5. Guan, X., Yeh, S., Chiang, T., & Huan, T. T. C. (2020). Does organizational inducement foster work engagement in hospitality industry? Perspectives from a moderated mediation model. Journal of Hospitality and Tourism Management, 43, p. 259-268. (SSCI)

6. Guan, X., Gong, J., Xie, L., & Huan, T. (2020). Scale development of value co-destruction behavior in tourism. Tourism Management Perspectives, 36, 100757. (SSCI)

7. Guan, X., & Huan, T. (2019). Talent management for the proactive behavior of tour guides. International Journal of Contemporary Hospitality Management, 31(10), p. 4043-4061. (SSCI)

8. Guan, X., Xie, L., & Huan, T. (2018). Customer knowledge sharing, creativity and value co-creation: A triad model of hotels, corporate sales employees and their customers. International Journal of Contemporary Hospitality Management, 30(2), p. 961-979. (SSCI)

9. Li, Y., Xie, L., Gao, T., & Guan, X. (2019). Does being beautiful always help? Contingency effects of physical attractiveness of the service providers on customer response. Journal of Services Marketing, 33(3), p. 356-368. (SSCI)

10. 关新华，谢礼珊（2019）. 价值共毁：内涵、研究议题与展望.《南开管理评论》，22(6), p. 88-98.

11. 关新华（2018）. 感知服务氛围对酒店员工适应性行为的影响研究——自主性动机和顾客需求知识的中介作用.《旅游科学》，32(3), p. 13-26.

12. 关新华，谢礼珊，田金梅（2017）. 酒店员工创造力的影响因素研究：客户知识分享的作用.《旅游学刊》，32(8), p. 59-69.

13. 关新华，谢礼珊，皮平凡（2017）. 负面报道对旅游目的地的影响及信任修复研究.《经济管理》，39(8), p. 146-158.

14. 关新华，谢礼珊（2017）. 顾客互动的双重价值：知识交换质量的中介作用.《营销科学学报》，13(1), p. 55-66.

15. 关新华，谢礼珊（2016）. 顾客知识创造能力对服务创新的影响——基于团队深层特征的实证研究.《经济管理》，38(8), p. 109-119.

专著

1. 关新华，谢礼珊，2017. 《价值共创视角下的客户知识分享行为：前置和后置因素研究》，清华大学出版社。

教材

1. 谢礼珊，彭家敏，关新华，2016. 《服务管理》，清华大学出版社。