李义娜，特任研究员，博士生导师。主要研究领域：消费者行为，危机沟通。南开大学和美国得克萨斯A&M大学博士后。 工作经历 2016.1 -- 2017.12 Texas A&M University Mays Business School Postdoc research fellow

消费者行为，危机沟通

[社会服务] 中国高等院校市场学研究会, 理事, 2019-2023 [社会服务] 国际视觉信息与交互学术会议, 组织委员会主席, 2017-2018 [社会服务] 安徽省健康管理学会, 委员会委员, 2019-2024

The Synergy Effect of Multi-Country Policy Actions Announced in Reaction to Global Risk: A Network Structure Perspective , Risk Analysis , 2024 , 44(9): 2089-2106 Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being , International Journal of Information Management , 2024 , 79102822 A punishment shared is a punishment halved: Concurrent recalls reduce products’ market share loss , Psychology and Marketing , 2024 , 41(8): 1715-1734 The impact of product defect severity and product attachment on consumer negative emotions , Psychology and Marketing , 2023 , 40: 1026-1042 How verbal and non-verbal cues in a CEO apology for a corporate crisis affect a firm’s social disapproval , Journal of Business Research , 2023 , 167114084 Growing in the Changing Global Landscape: The Intangible Resources and Performance of High-tech Corporates , Asia Pacific Journal of Management , 2020 , (39): 999-1022 Using corporate social responsibility to enhance media reputation following a firm crisis: Evidence from China , Public Relations Review , 2024 , 50(4)102487 Social cognition of humanoid robots on customer tolerance of service failure , International Journal of Contemporary Hospitality Management , 2023 , 36(7): 2347-2366 Simple but Logical: Risk knowledge design and its impact on engagement in online knowledge community , Journal of Knowledge Management , 2023 , 27(1): 31-46 The Effects of Physical Activity Calorie Equivalent Labeling on Dieters’ Food Consumption and Post‐consumption Physical Activity , Journal of Consumer Affairs , 2020 , 54(2): 723-742 How social media usage influences B2B customer loyalty: Roles of trust and purchase risk , Journal of Business & Industrial Marketing , 2019 , 34(7): 1420-1433 The influence of edge bundling on visual information search , Information Sciences , 2019 , 495(2019): 234-246 How WeChat can retain users: Roles of network externalities, social interaction ties, and perceived values in building continuance intention , Computers in Human Behavior , 2017 , 69: 284-293 Market Reaction to the International Acquisitions by Chinese Firms-The role of potential intelligence sourcing and preannouncement , Chinese Management Studies , 2020 , 14(4): 915-934 Two-layer visual analytics of truckers’ risk-coping social network , Information Visualization , 2024 , 23(4): 347-365 Interactive influences of color attributes on color perception bias , The Visual Computer , 2020 , 36(5): 925-937 Visual Exploration of 3D Geospatial Networks in A Virtual Reality Environment , The Computer Journal , 2018 , 61(3): 447-458 How Dimensional and Sematic Attributes of Visual Symbol Influence Relative Value Estimation , ACM Transactions on Applied Perception , 2017 , 14(3): 1-20 The Impact of Metaphors on Information Visualization , Journal of Visualization , 2016 , 20(3): 487-504 企业声誉在食品行业企业危机响应过程中的作用研究——基于同仁堂和酒鬼酒的案例分析 , 管理案例研究与评论 , 2024 , 17(4): 527-540